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About Us

We’re here to help!

With the first branch established in Gaborone, Botswana in 1991, Builders World has since since grown to 16 more branches countrywide and currently still expanding. Builders World has strived to supply the people of Botswana with the means to build, renovate, or repair their homes and other buildings. We’ve worked hard to provide fantastic advice, quality materials and trust. Our wide range of products and services are of a high standard and customer satisfaction is our aim.

We offer a wide range of products like paint, roofing, fencing, garden tools, power tools, construction tools, plumbing, electrical, windows, doors, locks, boards, chemicals, steel, timber, tiles, water pumps, generators, welding equipment, accessories, fittings and much more. Our customers range from private homeowners to professional contractors who have come to rely on us. Our knowledgeable sales staff and professionals work together to bring the best customer service to people. Whether you want products, quotations, or advice, our staff are waiting to help.

Our Vision

To be the people's FIRST CHOICE when considering the purchase of any product or service which Builders World offers.

Our Mission

To give our customers GOOD VALUE for money and provide EXCELLENT SERVICE at all times.

Our Business Values

We have adopted the following principles in all our dealings with stakeholders (ie. our customers, suppliers, employees, investors and the community) ;

We are committed to excellence in our products and in our approach to people.

We believe our first responsibility is to our customers as it is our customer sales that keeps us in business, provides our investors with a return and ourselves with jobs.

We undertake to satisfy our customers by providing them with efficient, quick and reliable service.

We endeavour to provide our customers with products of a consistent quality and in accordance with their needs.

We strive to increase our work productivity to help the Builders World Group remain strong and viable.

We are honest, fair and courteous in our dealings with our customers, our suppliers, our colleagues and the company as our employer. 

We co-operate and communicate with our colleagues to ensure effective team work.

We recognise the need for the Builders World Group to grow, to be financially strong and profitable to enable it to reward shareholders for their investment and implement a social policy that will contribute to the prosperity and advancement of its employees.

We abide by the laws of the land and are supportive of legitimate and reasonable aspirations of the wider community.